Supported Operating Systems and Browsers
Device / Operating System |
Supported Browsers |
Windows 10 |
Microsoft Edge Internet Explorer 11 Chrome Firefox |
Windows 7, 8, and 8.1 |
Internet Explorer 11 Chrome Firefox |
Mac |
Safari Chrome Firefox |
Chromebooks |
Built-in Chrome Browser |
iPad |
Safari |
Android Tablets |
Chrome |
Browsers and systems not listed here are unsupported or untested.
Windows and Internet Explorer Notes
- The site is compatible with thin clients that connect to a Windows server, as long
as sufficient network bandwidth is available to deliver graphics and sounds.
- Internet Explorer 10 and earlier are not supported.
- When using Internet Explorer 11, exercises that use handwriting or audio
recording as the writing method will not work.
- On Windows XP, we recommend using an up-to-date version of
Firefox or Chrome. However, we cannot guarantee
compatibility with the web site.
iPad Notes
- It will often be necessary to tap on the coach to get him/her to
speak. This is due to audio limitations in Safari imposed by Apple that are outside of
our control.
- An external Bluetooth keyboard is required. The site will not work with the on-screen
keyboard.
- Exercises which use voice recording as the input method require iOS 11 or
greater.
Android Notes
- Some Android devices have 2 web browsers installed, one labeled as "Internet" and the
other labeled as "Chrome". We recommend Chrome because it has the latest updates from
Google.
- Google imposes restrictions on web browser audio that prevent some sound effects from
working. You will often need to tap on a coach before he/she will speak. Also, not
all training module sounds will play.
- An external Bluetooth keyboard is required. The site will not work with the on-screen
keyboard.
Network / Bandwidth Requirements
- For home users, any cable or DSL internet connection should be sufficient.
- For wireless users, 4G LTE is recommended, but the site is still functional at 3G
speeds.
- For a school or organization, your network and internet provider should be able to
deliver multiple audio streams simultaneously to your users (if using the animated
talking coaches). The network should also support an occasional video.
- If using a firewall, proxy server, or internet filter, make sure to allow all
traffic to/from web addresses ending in typingtraining.com. This must include
all types of traffic, including streaming audio and video, JSON and XML data,
and websocket connections.
Junk E-Mail Filters
We highly recommend allowing all emails from the following addresses:
- - For customer and technical support.
- - A send-only email address used for automated and
semi-automated messages, such as reports e-mailed from the web site.