How Can We Help You?

I need a price quote or invoice for my school or organization.

You can get official price quotations online at Quotes can be downloaded and/or e-mailed.

The online system also allows you to generate an invoice. Use this option if your accounting system requires an invoice in order to generate a purchase order.

I need to place an order for my school or organization.

Simply follow the online instructions at

I forgot my user ID and password and need help logging in.

Visit our account lookup page for help retrieving your user ID and password.

I need to close my account.

You can close your account online in less than 5 minutes - even if you don't know your user ID and password. Simply go to and follow the on-screen instructions.

I need customer or technical support.

For technical issues, check out our detailed troubleshooting guide at

For the fastest service, include the following information when contacting us:

  • The user ID of your account. Use our account lookup page if necessary. If you work for a school, company, or organization, let us know the user ID of a student that is having difficulty.
  • The text of any error messages you are seeing on your screen. If possible, try copying and pasting the message into an e-mail or sending us a screen capture. (On Windows, you can copy your screen to the clipboard by pressing Alt and the "Print Screen" key.)
  • The approximate date and time the problem occurred. This will allow us to check our logs for anything unusual.

Here is our contact information:

E-Mail Address: (answered all day, every day)
Phone: 888-842-2613 (available 9AM to 5PM, central time, Monday to Friday)
Mailing Address: Custom Solutions
125 Buckskin Lane
Streamwood, IL 60107
Fax Number: 888-842-2613

© Custom Solutions