Privacy Policy

Types of Personal Information Collected

We collect information from you directly when you create an account. may then send one or more cookies to your browser as necessary to provide the service's functionality. The information you provide will include: name, email address, phone number, postal address, username, password, school or organization name (if applicable), and payment method (if applicable).

Teachers and administrators may create accounts for children and students. The information collected to create these accounts includes:

By establishing an account, you can save and track your performance on the web site. For schools and organizations, this includes the tracking of performance for students.

For all types of account holders, the following information is collected automatically.

Sharing and Use of Information

Information collected is only used for educational purposes. It is never shared with third parties and is not used for targeted advertising. The usage is limited to the following:

Our site uses Google Analytics. Google Analytics places a cookie on your web browser and collects your IP address. It does not collect names or other identifying account information. We use this information to diagnose problems, for administration, and to improve the site. Google Analytics data is not used for remarketing, targeted advertising, or any similar purpose. The relevent options for this are disabled in our Google Analytics account.

When optionally purchasing a paid account, a payment processing service,, directly collects all personal payment information. Payment status information is shared with us. We will not sell, share, or disclose this information. See the privacy policy for for additional information.

We will share information if required in order to comply with the law or to protect ourselves against third party claims.

Additional Provisions for Schools and School Districts

FERPA and COPPA Compliance is compliant with the provisions in the Children's Online Privacy and Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA). Children in a school may use our site provided that the school has complied with its responsibilities under the FERPA and COPPA. If a teacher or school official has consented to our collection of information from children who are students in a manner consistent with COPPA, we will collect and use such personal information. This consent can be revoked and student information removed at any time.

Ownership of Student Records

Student records are considered to be the property of the school district. Authorized employees of the district have full authority to view, download, modify, and delete records as desired. This includes the ability to obtain records for the purpose of sharing with students and their parents.

Student Access to Records and Personal Information

Students and their parents have full access to the student's personally generated content. This includes scores obtained and text entered while working on the typing course activities. This information may be viewed and downloaded from the "Reports" area after logging into the student's account.

Errors in records or in personal information may be reported to a teacher, therapist, administrator, or similar individual who can made corrections using an administrator account.

Retention of Student Information

Upon expiry of a subscription, student records are maintained in our database for a minimum of one year. This prevents the loss of student records during normal gaps in a subscription, such as a summer break when access to the web site is not needed.

Starting one year after subscription expiry, accounts that are no longer active (and their associated records) are subject to deletion from our database. This decision on when and if to delete is based on business or technical need. For example, records may be deleted in order to free up computing resources. Upon customer request, student records can be deleted at an earlier or later time.

Use of Student Information

Student information is strictly used for eductational purposes as previously described. Additionally, students will never by contacted by us via email for marketing and promotional purposes.

Parent's Rights

Parents have the right to review and request deletion of any personal information that the site has collected and retained about their child. If you would like to request that we delete any personal information we may have about your child (such as username, password, and performance information) or to request no further collection of personal information from your child, please contact us at .


We tak information security very seriously and use reasonable administrative, technical and managerial measures to protect personal information from unauthorized access. These measures include, but are not limited to, the following:

You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you access your website accounts. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the web site.

Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it. By using our web site or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.

In the highly unlikely event of a data breach, all affected individuals will be notified via e-mail. This will include any steps that can be taken to safeguard user/student information. Remediation steps on our side may include actions such as password changes, switching to backup servers, and adding additional layers of security.

Links to Other Sites

This web site may contain links to sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavor to associate with reputable sites, we cannot be responsible for the information handling practices of these other sites.

Information Rights under GDPR

This website recognizes and complies with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:

Access: This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.

Correction: This is your right to request correction of your personal information.

Erasure: This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession (also known as the “Right to be forgotten”). However, if applicable law requires us to comply with your request to delete your information, fulfillment of your request may prevent you from using this service and may result in closing your account.

Complain: You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.

Restrict Processing: This is your right to request restriction of how and why your personal information is used or processed.

Object: This is your right, in certain situations, to object to how or why your personal information is processed.

Portability: This is your right to receive the personal information we have about you and the right to transmit it to another party.

Automated Decision-Making: This is your right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being made solely based on automated processes. This right is limited, however, if the decision is necessary for performance of any contract between you and us, is allowed by applicable European law, or is based on your explicit consent.

CCPA Rights for California Residents

You have the right to request that we tell you the categories of personal information we collect about you, where we get that information from, why we collect your personal information, who we share your information with, and what pieces of information we have collected about you. You also have the right to request that we tell you the types of businesses we share your information with, and what type of personal information we share with them. You have the right to request that we delete any of your information we have collected. You can submit any of the above requests to .

We cannot discriminate against you for exercising your rights under the CCPA. Examples of discrimination would include denying you our services, charging you a different price, providing a different level of quality, or even suggesting you might receive a different price or a worse product.

Changes to This Policy

As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. If the changes result in materially less protection for your personal information than that provided in this policy, we will make reasonable efforts to contact you and obtain your consent to the changes. Like our Terms of Use, of which this policy is a part, your use of our web site or continued use of our service after our efforts to contact you means that you agree to be bound by such changes.

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